Customer Service/Floor Sales Executive
Customer Service and progressing into Floor Sales for high end Retail business in Meath. DUTIES: Dealing with customer queries both over the phone and in store (order updates/delivery updates/balance queries. Resolving customer complaints. Price list updates. Stock checks. Liaising with suppliers. Meeting and greeting customers in a friendly and professional manner in a high-end retail store. Assisting customers to the best of your ability in order to help them find what they are looking for. Providing customers with information on pricing and product availability. Following up with customers after sale completion/deliveries to ensure satisfaction of the service and products. Arranging/assisting with the displays of the products on the showroom floor. Operating the cash register, taking cash/card payments. Liaising with social media staff in regards to campaigns. Support to sales staff during busier times. Liaise with warehouse on deliveries in/out and answer warehouse queries. Ideal Candidate: Have a passion for interiors and a genuine interest in what the customer wants/needs. Excellent interpersonal skills with the ability to make the customers feel welcome and cared for. Work well independently as well as part of a team. Be self-motivated. Adaptable with strong multi-task mentality. Must have excellent attention to detail and work quickly and efficiently.
108 days ago