Customer Complaints Specialist

Collins Mcnicholas Recruitment

Athlone, Westmeath

The successful candidate will act as the primary contact for registering confidential complaints and/or product dissatisfaction. He/She will receive, answer and document customer complaints, telephone or written, on all products and maintain complaint information in line with regulatory requirements. Key responsibilities will include: • Provide administrative support to International PMS function including specialists, engineers and management. • Build, develop, and grow business relationships vital to the success of this role. • Proactively drive regulatory compliance and metric achievements. • Support Complaint/Reporting projects and areas for improvement. • Tracking/Trending/Reporting. Qualifications: Engineering/Science qualification with 2/3 years of working within complaints in a medical device environment preferable. Extensive capability in Microsoft Office. Must be fluent in English (Native or bilingual proficiency. For more information or to apply please contact Tina Egan on tina.egan@collinsmcnicholas.ie 09064 78104. Please Note: Collins McNicholas will not forward your details to any company without your prior approval. Setting the Standards for Excellence in Recruitment. To see a full list of jobs available across Ireland please visit our website atwww.collinsmcnicholas.ie. This job originally appeared on RecruitIreland.com.

2275 days ago