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Employer Collins Mcnicholas Recruitment
Job Title Customer Complaints Specialist

The successful candidate will act as the primary contact for registering confidential complaints and/or product dissatisfaction. He/She will receive, answer and document customer complaints, telephone or written, on all products and maintain complaint information in line with regulatory requirements.

Key responsibilities will include:
• Provide administrative support to International PMS function including specialists, engineers and management
• Build, develop, and grow business relationships vital to the success of this role
• Proactively drive regulatory compliance and metric achievements
• Support Complaint/Reporting projects and areas for improvement
• Tracking/Trending/Reporting


  • Engineering/Science qualification with 2/3 years of working within complaints in a medical device environment preferable
  • Extensive capability in Microsoft Office
  • Must be fluent in English (Native or bilingual proficiency

For more information or to apply please contact Tina Egan on 09064 78104.

Please Note: Collins McNicholas will not forward your details to any company without your prior approval.

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This job originally appeared on
Location Athlone, Westmeath
Date Added 18 days ago
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